Delivery & Returns

Delivery

We offer several delivery options to any location within mainland UK only.

For orders over £100 your order will qualify for FREE delivery which, once your order has been received, will take between 3 to 7 working days for delivery.

For orders under £100, our standard delivery charge will apply which is £25. Once the order has been received it will take between 3 to 7 working days for delivery.

For both the above options, once your order has been received our logistics team will contact you to arrange a suitable delivery date. Delivery will be on the agreed delivery date between 09.00 and 18.00.

For urgent orders we offer a Next Day Delivery service on all orders at a charge of £45. All orders must be received by 13.00 Monday to Friday and your order will be delivered the next working day by 12.00.

If you are unable to accept delivery Monday to Friday due to commitments but require your order urgently, we now offer a Saturday delivery. Please select this option when going through the checkout process and you will receive your order by 12.00 on Saturday. The cut off point for a Saturday delivery is each Thursday at 17.00.

The delivery options will be given when you proceed through the checkout before payment.

We do not deliver on Bank Holidays or Sundays.

Unfortunately our couriers can not telephone prior to delivery. If you require a morning delivery slot please choose either Next Day or Saturday Delivery option when going through the check out process.

Returns

If your product is damaged upon delivery, is not fit for purpose or if anything is wrong please ring our team immediately on 01709 329117 and we will be more than happy to help. Returns are available within 14 days of delivery. Any returns do not effect your statutory rights.